Visual Synergy
Legal

Privacy
Policy

This Privacy Policy explains how we collect, use, safeguard, and manage personal and business information when you interact with Visual Synergy Private Limited.

Visual Synergy Private Limited (โ€œVisual Synergyโ€, โ€œweโ€, โ€œourโ€, or โ€œusโ€) is committed to protecting the privacy and confidentiality of personal and business information shared with us. This Privacy Policy outlines how we collect, use, store, and protect information obtained through our website, communication channels, and professional engagements.

By using our website or engaging our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information when you interact with our website or services:

  • Contact details such as name, company name, email address, phone number
  • Business-related information shared during inquiries or consultations
  • Project-related details required for AV design, engineering, and execution
  • Communication records via email, contact forms, or phone calls
  • Technical data such as IP address, browser type, and device information for analytics and security purposes

How We Use Your Information

The information collected is used strictly for legitimate business purposes, including:

  • Responding to inquiries and providing consultations
  • Designing, delivering, and supporting AV and automation solutions
  • Project communication, coordination, and documentation
  • Improving our website, services, and customer experience
  • Compliance with legal and regulatory obligations

Information Sharing & Disclosure

Visual Synergy does not sell, rent, or trade personal information to third parties. Information may be shared only under the following circumstances:

  • With trusted technology partners, vendors, or OEMs strictly for project execution
  • When required by law, regulatory authorities, or legal proceedings
  • To protect our legal rights, safety, or property

Data Security

We implement appropriate technical, administrative, and organizational security measures to protect personal and business information against unauthorized access, alteration, disclosure, or destruction.

While we follow industry best practices, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we continuously improve our safeguards.

Data Retention

We retain personal information only for as long as necessary to fulfill business purposes, contractual obligations, or legal requirements. Once data is no longer required, it is securely deleted or anonymized.

Cookies & Analytics

Our website may use cookies and analytics tools to understand user behavior, improve performance, and enhance user experience. Cookies do not collect personally identifiable information unless voluntarily provided.

You may disable cookies through your browser settings, though some website features may not function as intended.

Your Rights

You have the right to request access, correction, or deletion of your personal information, subject to legal and contractual obligations. Requests can be made by contacting us through the details provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of those websites.

Updates to This Privacy Policy

Visual Synergy Private Limited reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please contact us at:

Email: contact@visualsynergygroup.com

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